Acera Insurance is one of the largest and most diversified brokerages in Canada with a portfolio of thousands of clients. Recognized year after year as one of Alberta’s Top 70 Employers, Acera Insurance’s payroll includes over 400 employees in locations across the country.
Working with Avanti has significantly freed up time for both the payroll and HR departments at Acera Insurance.
Goals
Smooth & accurate year-end
The biggest payroll challenge facing the Acera Insurance team was year-end. The team had a tough time meeting deadlines and ensuring pay was processed accurately up until the year-end cutoff.
Payroll accuracy & timeliness
With many big payments to fulfill, Senior Payroll Specialist, Melissa Baena was constantly concerned about ensuring the entire organization’s pay was delivered accurately and on time.
Better reporting
Acera Insurance’s payroll team was not happy with their previous provider’s reporting features. They struggled to use the provider’s system to generate reports for the info they needed. They were growing at a rapid rate and needed faster and better access to their data.
Empower employees
Printing and mailing employee tax and payment information was taking up more time and money than it should and they wanted a solution to give their employees access to their information in a timely and convenient way.
The Solution
Year-end resources
The Acera Insurance team loves Avanti’s Year-End toolkit. The guides, checklists, and webinars help keep everything organized and year-end ready. Avanti’s Report Designer helps too, Acera Insurance is now able to run custom reports to ensure remittances are on time.
Advanced payroll features
With Avanti, quarterly balancing is easier and less time-consuming. This change in workload has given Melissa time back and the opportunity to expand her role with benefits administration. It’s also freed up time for the organization’s HR team.
Report Designer
Acera Insurance is much happier with Avanti’s reporting tools. The customization options and convenient access allow Melissa to deliver deeper insights and become more of a strategic partner to the Acera Insurance leadership teams.
Self-Service Portal
The Avanti GO app and Self-Service Portal have made a huge difference to how the Acera Insurance team communicates and operates. Employees can now check their schedules, view their paystubs, update their personal info, and access their T4s online and from their phones, which is a huge plus for everyone. It’s saving the whole team time, while also saving money on printing and mailing costs.
