City of Revelstoke
The City of Revelstoke is a municipal government organization located in British Columbia. Known for their strong sense of community and historic mountain setting, they play a vital role in contributing to overall well-being of citizens. In addition to accurately paying 144 hourly and salaried employees, the government agency is also responsible for collecting taxes on behalf of tax payers, which means transparency and compliance are of the utmost importance.
Avanti has helped the payroll team at the City of Revelstoke transform their business processes so that they can process payroll faster and easier, without sacrificing compliance.
Goals
Reduce manual payroll tasks & eliminate errors
The biggest payroll challenge facing the City of Revelstoke team was their software. Their previous system didn’t meet the payroll needs of the municipality. They were juggling multiple spreadsheets and tracking things manually, which was time-consuming and redundant, and also allowed room for error. The importance of accuracy and accountability, especially when dealing with taxpayer money, meant they needed a solution that would help them improve accuracy and compliance.
Address multiple union contracts
The City of Revelstoke has several collective bargaining agreements that previous payroll programs were not equipped to handle. They needed a solution that enabled them to address the complexities of multiple employee groups, pay rates, overtime rules, and more.
Better reporting
The City of Revelstoke payroll team struggled to generate the workforce management reports their senior leadership team required to make decisions about the organization. They needed a better way to pull reports on budgeting, forecasting, and workforce trends to ensure proper staffing and identify cost savings.
The Solution
Payroll compliance
As a municipal government, staying compliant with Canadian legislation is crucial. To keep the City of Revelstoke compliant year-round, Avanti’s biannual tax releases ensures they are meeting legislated jurisdictional and federal requirements and prepared for Year-End. The City of Revelstoke also uses data from reports to make informed business decisions on staffing and audits for duplications and other errors. This helps them stay compliant and ensure they are paying their employees the correct amounts.
Highly configurable payroll features
With Avanti, the City of Revelstoke is easily able to automate collective agreement rules, including pay grades, overtime, and more. They can also automatically bump employees to the next rate with auto-levelling, which saves them a lot of time on manual adjustments. Avanti’s Canadian payroll expertise is clear to the Revelstoke payroll team – they can see it in the features and design of the software.
Advanced reporting tools
The City of Revelstoke spends less time collecting data and more time acting on it with Avanti’s Report Designer. They can access critical payroll and HR metrics in ready-to-view reports in minutes, not hours. With access to 175+ standard reports and the ability to build custom reports at no extra cost, their senior leadership team has the insights they need to make important decisions, faster.